Privacy Policy
We recognise that your privacy is important and are committed to protecting it when you use our online services.
Information we collect and how we use it
When you register on our site or if you make a purchase without registering, we ask you for personal information (such as your name, address, phone number, email address and account password). This information is required by us to contact you and deliver goods to you as part of the selling process.
All forms that collect such personal information do so using a secure web connection (SSL Layer) which can be verified by the appearance of the padlock sign in your web browser.
We do not at any time collect or keep your payment card information on our website server. Instead, once you verify that your order is correct, you are transferred to a secure RBS Worldpay server to enter your card payment details. RBS Worldpay is part of the Royal Bank of Scotland Group. For details of their privacy policy, choose the ‘Security’ menu option on their payment page before entering your card details.
Currently, we do not collect personal information for any other reason than to use during the selling process or to contact you regarding goods you have ordered.
Whilst you are shopping, in order to maintain the status of your order, your ‘basket’, we send one or more cookies, a small file containing a string of characters, to your computer. Cookies do not contain any personal information. They are necessary for the online shopping process. You may not be able to purchase goods from us online if you disable cookies in your browser. However, you will still be able to browse the store and contact us by another method to make a purchase.
Your order information (excluding any payment card details) will remain on our server database for future use by you, for instance if you registered and wish to repeat a previous order. It may also be accessed by us (using a secure web connection) for our own business reporting purposes only. It will not be shared by us with any third parties for any reason.
If you have any questions concerning privacy or this privacy policy, please feel free to contact us through our website, or write to us at:
Data Protection Officer
NLS Tools
Station Approach
Waltham Cross
Herts EN8 7LZ
United Kingdom